Privacy Policy English Version

Privacy Policy

This Privacy Policy explains how personal data and related information are collected, used, shared, and managed on this website (the “Website”).

By using this Website or submitting information through the Website, you acknowledge and agree to the handling of your information as described in this Privacy Policy, to the extent permitted by applicable law.

1. Collection of Information

This Website may collect user information through the following methods:

• Information submitted through inquiry/contact forms (including, but not limited to, Google Forms or similar tools)

• Access data collected through analytics tools such as Google Analytics 4 (GA4)

• Information collected through cookies and similar technologies

2. Types of Information Collected

The Website may collect the following categories of information:

(1) Information collected through inquiry/contact forms

• Company name

• Name of the contact person

• Email address

• Telephone number (optional)

• Inquiry details / message content

• Any other information voluntarily provided by the user

(2) Information collected through analytics tools (Google Analytics 4)

• Pages viewed

• Date and time of access

• Referring source (such as search engines or other websites)

• Device type

• Browser information

• Approximate geographic location

• On-site activity and interaction history (such as clicks, session duration, and navigation behavior)

As a general rule, such analytics data does not normally include information that directly identifies an individual, such as full name, home address, or telephone number.

3. Purposes of Use

The information collected through this Website may be used for the following purposes:

• Responding to inquiries, consultations, and requests for quotations

• Communicating with users regarding logistics-related services

• Reviewing consultation details and preparing service proposals

• Improving the Website, its content, and user experience

• Preventing or responding to unauthorized use, spam, fraud, or abuse

• Conducting statistical and marketing analysis in a manner that does not ordinarily identify specific individuals

4. Sharing with Third Parties

Information submitted by users through this Website may be shared only to the extent reasonably necessary for the purposes described above, including with:

• MON Logistics Group (“MON”), and

• the operator of this Website acting as the Japanese-language support desk

Such sharing is limited to what is necessary to respond to inquiries, consultations, quotation requests, or related service coordination.

Except as described in this Privacy Policy or as required by law, we do not sell personal data to third parties.

5. Management and Security of Personal Data

The Website operator takes reasonable and appropriate security measures to protect personal data from unauthorized access, disclosure, alteration, loss, destruction, or misuse.

However, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.

6. Cookies

This Website may use cookies and similar technologies to enhance user convenience, improve functionality, and analyze Website usage.

A cookie is a small data file stored on the user’s device when the user visits the Website.

Cookies may allow the Website or related services to recognize a user’s device, but they do not normally directly identify a user by name, address, or other directly identifying personal details.

Users may disable cookies through their browser settings. However, if cookies are disabled, certain parts or functions of the Website may not work properly.

7. Google Analytics 4 (GA4)

This Website may use Google Analytics 4 (GA4), a web analytics service provided by Google LLC, to understand and improve how the Website is used.

GA4 uses cookies and similar technologies to collect information about user interactions with the Website.

Information collected through GA4 is managed in accordance with Google’s own privacy policies and terms. For more information, users should refer to the relevant policies published by Google.

8. Handling in Accordance with Thailand’s PDPA

This Website seeks to handle personal data appropriately in consideration of Thailand’s Personal Data Protection Act (PDPA) and other applicable laws.

Subject to applicable legal requirements and exceptions, users may have certain rights regarding their personal data, which may include:

• The right to request access to personal data

• The right to request correction or updating of personal data

• The right to request deletion or erasure of personal data

• The right to request suspension or restriction of processing

• The right to withdraw consent, where processing is based on consent

Requests relating to these rights may be submitted through the Website’s inquiry form.

9. Retention Period

Personal data will be retained for as long as reasonably necessary to fulfill the purposes for which it was collected, or for such longer period as may be required or permitted by applicable law, regulation, contractual necessity, dispute resolution, or legitimate business purposes.

10. Changes to This Privacy Policy

We may revise or update this Privacy Policy from time to time as necessary.

Any revised version shall become effective when posted on this Website, unless otherwise stated.

11. Contact

If you have any questions or requests regarding the handling of personal data on this Website, please contact us through the inquiry form available on this Website.