Terms and Conditions

Terms and Conditions

These Terms and Conditions (the “Terms”) set forth the conditions for the use of the information provided on this website (the “Website”) and the various inquiry/contact channels available through the Website. By accessing or using this Website, you are deemed to have agreed to these Terms.

1. Purpose of the Website

This Website is intended to provide easy-to-understand information in Japanese and English regarding cold chain logistics services in Thailand, including refrigerated and frozen transportation, temperature-controlled warehousing, and related logistics solutions.

This Website also serves as a channel to introduce the services of MON Logistics Group (“MON”) and to receive inquiries and consultations from users.

2. Accuracy of Information

While we strive to ensure that the information provided on this Website is as accurate and up to date as reasonably possible, we do not guarantee its completeness, accuracy, reliability, suitability, or timeliness.

Neither the operator of this Website nor MON shall be liable for any decisions, actions, or consequences arising from a user’s reliance on the information contained on this Website.

3. Services and Contractual Relationship

The logistics services described on this Website are provided by MON Logistics Group.

Any quotations, proposals, contracts, invoices, service arrangements, and actual service performance shall be handled directly between the user and MON, unless otherwise expressly stated.

The operator of this Website may assist as a Japanese-language support contact point, but is not the direct contracting party for logistics services unless explicitly agreed otherwise in writing.

4. Inquiries and Communications

Information submitted through the Website’s inquiry forms or other contact channels may be shared with:

• MON Logistics Group, and

• the operator of this Website acting as the Japanese-language support desk.

By submitting an inquiry through the Website, the user is deemed to have consented to such sharing to the extent necessary for responding to the inquiry, consultation, quotation request, or related communications.

5. Prohibited Conduct

When using this Website, users must not engage in any of the following acts:

• Submitting false, inaccurate, or misleading information

• Impersonating another person or entity

• Interfering with the operation of this Website or the business activities of MON

• Reproducing, copying, distributing, republishing, or otherwise using without authorization any text, images, materials, or other content published on this Website

• Violating any applicable laws, regulations, or public order and morals

• Any other conduct that the Website operator reasonably determines to be inappropriate

6. Intellectual Property Rights

All copyrights, trademarks, logos, trade names, design rights, and other intellectual property rights relating to the text, images, logos, documents, and other content published on this Website belong to the Website operator, MON, or the respective lawful rights holders.

Users may not reproduce, modify, distribute, publicly transmit, republish, or otherwise use such content without prior permission from the relevant rights holder, except as permitted by applicable law.

7. Disclaimer

To the fullest extent permitted by applicable law, neither the Website operator nor MON shall be liable for any damages arising out of or in connection with the use of or inability to use this Website, including without limitation direct, indirect, incidental, consequential, special, or lost-profit damages.

In addition, neither the Website operator nor MON shall be responsible for the content, accuracy, legality, security, or availability of any third-party websites linked to from this Website.

8. Changes to or Suspension of the Website

The Website operator may, at any time and without prior notice, change, update, correct, suspend, restrict, or discontinue all or part of the content, functions, or availability of this Website.

9. Amendments to These Terms

The Website operator reserves the right to amend or update these Terms as necessary.

Any revised Terms shall become effective upon being posted on this Website, unless otherwise specified.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Thailand.

Any dispute arising out of or in connection with the use of this Website shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Thailand as the court of first instance, unless otherwise required by applicable law.

11. Personal Data Handling

The handling of personal data on this Website shall be governed by the separately posted Privacy Policy.

By using this Website, users are deemed to have read and agreed to the Privacy Policy.

12. Cookies and Analytics

This Website may use cookies and similar technologies, and may use Google Analytics 4 (GA4) or similar analytics tools for the purposes of improving usability, measuring traffic, and enhancing the Website.

Users may disable cookies through their browser settings; however, doing so may cause certain functions of the Website to become unavailable or not operate properly.

13. Contact

If you have any questions regarding these Terms, please contact us through the inquiry form available on this Website.